Terms and Conditions

These Terms and Conditions (“Agreement”) govern the purchase and use of digital gift card products from NepalGiftCard.com (“Company”, “we”, “us”, or “our”). By purchasing from our platform, the customer (“Customer”, “you”, or “your”) expressly agrees to be legally bound by this Agreement.

1. Nature of Product

All products sold on NepalGiftCard.com are digital gift card codes intended for the USA region only, unless explicitly stated otherwise.

• All gift cards are delivered electronically.
• All gift cards are sourced from legitimate and authorized suppliers in the United States.
• The Company guarantees that all codes delivered are unused and valid at the time of delivery.

2. Delivery Obligation

The Company’s sole obligation is to:

• Deliver a valid, unused digital gift card code to the Customer; and
• Provide basic redemption guidance upon request.

Once the gift card code has been successfully delivered to the Customer’s provided email or account, the Company’s obligation shall be deemed fully satisfied and completed.

3. Limitation of Liability

To the maximum extent permitted by applicable law, NepalGiftCard.com shall not be held liable for any inability to redeem or use the gift card due to circumstances beyond its control, including but not limited to:

• Incorrect Play Store / Apple ID / account region settings
• Device incompatibility or outdated software/Android/iOS version
• Restrictions imposed by Google, Apple, or other service providers
• Email account configurations (including but not limited to AdSense, developer settings, or security restrictions)
• User error during redemption
• Third-party service outages or policy restrictions

The Customer acknowledges that successful redemption depends on third-party platforms and personal device/account configurations, for which the Company bears no responsibility.

4. No Refund, No Replacement Policy

All sales are final, non-refundable, and non-exchangeable.

• Once a gift card code has been issued, it cannot be canceled, refunded, or replaced under any circumstances.
• The Customer assumes full responsibility and risk upon purchase.
• Claims based on inability to redeem due to personal technical limitations will not be entertained.

5. Customer Responsibility

By placing an order, the Customer:

• Confirms that they understand the product is region-specific (USA)
• Accepts full responsibility for ensuring compatibility with their device, account, and region settings
• Agrees that they are purchasing at their own risk
• Waives any right to dispute based on technical incompatibility

6. Complaint & Dispute Window

Any issues relating to the gift card code must be reported within 5 (five) calendar days from the date of purchase.

• Complaints submitted after this period shall be automatically rejected.
• The Company shall have no obligation to investigate, resolve, or respond after the expiry of this period.

7. Fraud, Abuse, and Chargebacks

The Company reserves the right to:

• Refuse service or cancel orders suspected of fraud or misuse
• Suspend or permanently ban Customers engaging in abusive behavior or false claims
• Take legal action in case of fraudulent chargebacks or misuse of services

Any unauthorized chargeback or payment dispute initiated after successful delivery will be treated as fraudulent activity, and the Company reserves the right to pursue recovery and legal remedies.

8. Disclaimer of Warranties

All products are provided “as is” and “as available” without any warranties, express or implied.

The Company makes no guarantees regarding:

• Continuous availability of third-party redemption platforms
• Compatibility with Customer devices or accounts
• Uninterrupted or error-free redemption process

9. Governing Law & Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of Nepal.

Any disputes arising out of or in connection with these Terms shall fall under the exclusive jurisdiction of the courts of Kathmandu, Nepal.

10. Company Disclosure

NepalGiftCard.com is powered by SHR Group Pvt. Ltd., a sister company of Nepal Lawyer Services.

Acknowledgment

By purchasing from NepalGiftCard.com, the Customer confirms that they have:

• Read, understood, and agreed to these Terms and Conditions
• Accepted all risks associated with digital gift card usage
• Waived any claims inconsistent with this Agreement